Frequently Asked Questions

What is the difference between subscriptions and rentals?

Dancio offers unlimited access to all 125+ classes when you subscribe Monthly or Yearly. Rentals give you access to single classes for just 48hrs. Subscribers have free access to all new classes.

What’s a FastClass?

FastClasses cut from exercise to exercise without instruction allowing for you to smoothly retake classes you already know and love. EXCLUSIVE to yearly and monthly unlimited subscriptions. Includes select classes only. View FastClass list here.

what if I just want to try one class, not the full subscription?

Dancio offers single class rentals for only $10 per class. Go here, click ‘Rent $10’, then dance away with your favorite class!

Does my subscription renew automatically?

Yes, your Dancio subscription renews month-to-month, so you never have to worry about losing access to your classes!

How do I cancel my subscription?

With Dancio, you can always take a break! Simply log into your account here and cancel the subscription on your profile. You can cancel at any time and there are no commitments required.

How long do I get my rental for?

You have access to the class you rented for 48 hours! Take the class as many times as you like during the rental period.

Why can’t I keep the class after I’ve rented it?

Rentals are built to allow access for a limited time. To gain unlimited access, start a Dancio Subscription!

My video keeps stalling. What do I do?

All of our videos automatically stream in HD quality. Try adjusting the video quality to a lower setting on the bottom right corner of your video.

Can I download my video?

At this time, we do not offer video downloads.

Why the name ‘Dancio’?

Dance + Video!

Sometimes the best things in life are simple :)